Privacy Policy

Who we are

This website is operated by Shanghai Mars Industrial Co., Ltd. (“Fixora”, “we”), Shanghai, China. Contact: [email protected].

Data we collect

When you submit an inquiry we collect the details you provide: name, email, company, phone/WhatsApp, country, product interests, quantities and message. We also record the submission time, the page it came from and a truncated technical record (IP address and browser type) to prevent spam and abuse.

How we use it

• To respond to your inquiry and prepare quotations, samples and orders.
• To keep records of business communication.
• To protect the website against spam and misuse.

We do not sell your data and we do not use it for unrelated marketing without your consent.

Legal basis

We process inquiry data on the basis of your consent and our legitimate interest in responding to business requests (Art. 6(1)(a) and (f) GDPR where applicable).

Storage and retention

Inquiries are stored in a secured database hosted by Cloudflare and are accessible only to authorised staff. We keep inquiry records for up to 36 months unless a business relationship requires longer retention.

Cookies and local storage

This website does not use advertising or tracking cookies. Your inquiry list is saved only in your browser’s local storage on your device. The admin area uses a strictly necessary session cookie.

Your rights

You may request access to, correction of or deletion of your personal data, or withdraw consent, by emailing [email protected].

Changes

We may update this policy. The latest version is always available on this page.